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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- Re: VSX 7000 is not starting after Firmware upgrade
Create an account on the HP Community to personalize your profile and ask a question
02-14-2012 07:40 AM
Due to your expired contract and the dates that it was active, the best we can do for you is version 8.7.1 software. Please see the PM I sent you to get the key, and the correct SW download link for your VSX
03-20-2012 05:07 AM
@Anderson wrote:
Dear nrsheikh
Would you help me to get software key for update vsx 7000.
thank you!
My device SN:820452056711AK
Hello Anderson,
welcome to the Polycom Community.
Please follow this post => here <=
If you are on a contract or still within warranty your entitled Key will be shown.
If you are not on a contract or outside warranty you will need to purchase a contract from a Certified Polycom Reseller in order to be eligible to upgrade your software.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
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Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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