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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎01-15-2024 08:01 AM

HP Recommended
Operating System: Microsoft Windows 11

Hello,

My costumer accidently broke his Walta Male to RJ45 Female Cable for RealPresence Group 700. Can we order new one, or is there any replacement for this cable? The part number is: 2457-25646-001 rev:c
Thank You in advance.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-15-2024 08:53 AM

HP Recommended

Hello @jorokostadinov ,

 

welcome to the HP Poly community.

 

A certified Poly reseller should be able to help you.

 

If you struggle a Google Search for the Part Number, example >here<, finds places where you can get this.

 

You may only be able to buy the whole set, potentially not a single part of the set.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎01-15-2024 08:53 AM

HP Recommended

Hello @jorokostadinov ,

 

welcome to the HP Poly community.

 

A certified Poly reseller should be able to help you.

 

If you struggle a Google Search for the Part Number, example >here<, finds places where you can get this.

 

You may only be able to buy the whole set, potentially not a single part of the set.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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