• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
Locked

‎05-30-2016 12:37 AM

HP Recommended

After a power failure, not boot terminal realpresence group 300. Attempting to restore using USB flash does not work. And also in the recovery screen incorrectly displays the serial number. Who has clever ideas how to overcome this problem?

1 REPLY 1

‎06-02-2016 01:11 PM

HP Recommended

Hi,

 

Which files are located on the USB stick? Did you follow the process as described in the GS Admin Guide?

 

p.223-224

 

http://supportdocs.polycom.com/PolycomService/support/global/documents/support/setup_maintenance/pro...

 

 

Thanks

Regards,

Alexey

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.