-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Miscellaneous Topics (Read Only)
- Bios password reset ? hp omen

Create an account on the HP Community to personalize your profile and ask a question

08-22-2016
02:36 PM
- last edited on
08-22-2016
03:35 PM
by
Omar-E
Hi there!
I bought second hand Hp omen 15-5000no laptop from bankruptcy estate firm auction.
And seller did`t know the bios password and it`s impossible to find out because its from bankruptcy auction.
When you start that laptop its immediately says: "enter administrator password or power on password. "
So is there any solution to reset bios password, open or clear etc that laptop to make it work again ? When hit three times wrong password its gives that code:
SN: [personal information removed]
I contact earlier to hp support, but they say its not so easy to help because they need original receipt / bill, even when I told serial number etc.
ps. Sorry about my English Thank you in advance!
08-22-2016 03:34 PM
Please refer to the following post:
"I forgot my password can HP help me reset it"
Quality Manager - HP VR / Z Desktops
-----
“iMaxx” FORMER VOODOO PC / HP LEGACY GAMING SERVICE MANAGER
While I am an HP employee, my comments and suggestions are my own and do not represent HP Inc.
08-23-2016 03:20 AM
*****click the purple thumbs up button to say thanks*****
*****If I solved your problem, help others by clicking accept as solution*****
08-23-2016 04:54 AM
*****click the purple thumbs up button to say thanks*****
*****If I solved your problem, help others by clicking accept as solution*****
09-11-2016
01:06 AM
- last edited on
09-11-2016
10:33 AM
by
Omar-E
I got the admin/poweron password prollem. Here is my haltcode: well, mine says:
Recovery Options (System SN: [personal information removed])
Then inside a gray bar, under the first line, it says:
Insert HP SpareKey USB Recovery Key
