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- HP Community
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- Notebook (Laptop) Upgrade FAQ

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04-24-2010 09:04 AM
@ka0snz wrote:Thanks so much Erico! It's slowly starting to make sense for me 🙂 I have ordered the Turion x2 ultra ZM-80 and will try installing in the next few weeks or so.
On a side note Im running 32 Vista Home premium and tried a 64 bit windows 7 custom install. It froze at about 54 percent and hit me with the blue screen of death. I tried a couple more times and got the same result so I tried a 32bit custom install and that worked fine.
Im guessing my cpu, or motherboard cant handle 64 bit?
Your CPU is fully capable of running a 64-bit OS.
What is your definition of a custom install? Do you mean a clean install?
Best regards,
erico
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
04-29-2010 09:26 AM
Hi Folks just a bit of confirmation on DV6 hardware changing i done that worked.
Toshiba 320GB HD cloned to a Samsung 500GB inserted & working fine.
P7450 2.1Ghz processor changed to a T9900 3.0Ghz processor & working fine.
Also swapped mobo to upgrade GPU, was ATI HD 4530 board & now running board with ATI HD 4650 on it.
All changes worked fine with no bios issues.
Gone from Win7 WEI score of 4.7 to now 5.9
05-08-2010
10:25 AM
- last edited on
04-18-2016
11:35 AM
by
OscarFuentes
In your guide under memory upgrade you state:
" 1 ) The bus speed of the new modules should be the highest speed that the
specifications of your notebook state. Do not mix modules of different bus
speeds. Mixing bus speeds results in defaulting to lowest speed and a possibly
non operational memory module configuration. "
My Specs page is does NOT list the max bus speed for my ram. Therefore I cannot purchase any memory.
Here is my specs page: http://support.hp.com/us-en/document/c01980785
Please tell me and others another way to find the Max Bus Speed for Ram that our computers can handle so we can purchase ram and Edit your guide with this new information.
Thank You.
05-09-2010
05:43 AM
- last edited on
04-18-2016
11:35 AM
by
OscarFuentes
Hi,
@JohnPhoenix wrote:In your guide under memory upgrade you state:
" 1 ) The bus speed of the new modules should be the highest speed that the
specifications of your notebook state. Do not mix modules of different bus
speeds. Mixing bus speeds results in defaulting to lowest speed and a possibly
non operational memory module configuration. "
My Specs page is does NOT list the max bus speed for my ram. Therefore I cannot purchase any memory.
Here is my specs page: http://support.hp.com/us-en/document/c01980785
Please tell me and others another way to find the Max Bus Speed for Ram that our computers can handle so we can purchase ram and Edit your guide with this new information.
Thank You.
The simplest manner to determine the SPD (serial presence detect) settings of the factory installed memory modules is to download and run a free (and safe) utility called CPU-Z. Check the memory tab to see what the (DIMM) voltage requirement and memory timings of your modules are.
Laptop system boards (motherboards) are designed by HP engineers who use a selected reference chipset (Intel or AMD) design. A custom BIOS is coded that will support all configurations that the company plans on marketing. That is what limits the specific memory modules that will operate in the laptop. The BIOS is by design limited and simplified. Memory timings can't be configured by the casual user, unlike in a BIOS for a high end desktop motherboard. One simply cannot change the DIMM voltage or primary or secondary memory module settings to allow a memory module to operate.
Laptops are sold and configured with memory modules that the installed BIOS has support for. Memory modules that do not comply with the BIOS requirements are not supported and will not work and perhaps not even be recognized by your laptop's BIOS.
The Laptop Upgrade FAQ was not written nor meant to be all inclusive. It was meant to be a generic guide to provide information for those members desiring to upgrade their laptops with third party hardware.
If you perused the guide you will probably have noticed that I strongly suggest purchasing and installing guaranteed compatible memory modules manufactured by major memory module manufacturers. The top tier memory makers (OCZ, Kingston, Corsair ) test and guarantee operation of their modules in the laptops that they sell them for. Second tier (no name) memory manufacturers do not guarantee compatibility.
I have lost count of the number of time that I and many other members have stated the previous information. I did not make an error of omission. I simply chose to make the information as generic as possible to make it relevant to hundreds (perhaps even thousands) of laptops with a plethora of delivered configurations.
Best regards,
erico
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
05-09-2010 10:11 AM - edited 05-09-2010 10:16 AM
Quote by enrico:
" The simplest manner to determine the SPD (serial presence detect) settings of the factory installed memory modules is to download and run a free (and safe) utility called CPU-Z. Check the memory tab to see what the (DIMM) voltage requirement and memory timings of your modules are.
Laptop system boards (motherboards) are designed by HP engineers who use a selected reference chipset (Intel or AMD) design. A custom BIOS is coded that will support all configurations that the company plans on marketing. That is what limits the specific memory modules that will operate in the laptop. The BIOS is by design limited and simplified. Memory timings can't be configured by the casual user, unlike in a BIOS for a high end desktop motherboard. One simply cannot change the DIMM voltage or primary or secondary memory module settings to allow a memory module to operate.
Laptops are sold and configured with memory modules that the installed BIOS has support for. Memory modules that do not comply with the BIOS requirements are not supported and will not work and perhaps not even be recognized by your laptop's BIOS. "
Is what you are saying, the factory memory modules will be by default the highest bus speed the computer can use? CPUZ tells you what speeds the ram currently installed operates at... Not factory specs of the Max you can use... Unless you are saying they are one and the same.
Quote by enrico:
"I have lost count of the number of time that I and many other members have stated the previous information. I did not make an error of omission. I simply chose to make the information as generic as possible to make it relevant to hundreds (perhaps even thousands) of laptops with a plethora of delivered configurations. "
I and many others are not going to read through 32 pages to find this information. In a year from now if these post double people are not going to read through 64 pages of messages to find this information. Your stating that you and others have had to post this information "many times" indicates that this is a comon issue related directly to your guide. If you don't want to have to post this information again, I strongly suggest you add this information to the Memory Update area of your guide. That makes the most common sense.
Otherwise you resign yourself to having to post the same info over for eternity.
If it is true that the factory installed memory modules uses the max ram bus speeds, this should be very clear in your guide. People would then take your advise on using CPUZ and no one would ever ask these same questions again. It's a win win for you. The ball is in your court.
"
05-10-2010 04:53 AM
@JohnPhoenix wrote:Quote by enrico:
" The simplest manner to determine the SPD (serial presence detect) settings of the factory installed memory modules is to download and run a free (and safe) utility called CPU-Z. Check the memory tab to see what the (DIMM) voltage requirement and memory timings of your modules are.
Laptop system boards (motherboards) are designed by HP engineers who use a selected reference chipset (Intel or AMD) design. A custom BIOS is coded that will support all configurations that the company plans on marketing. That is what limits the specific memory modules that will operate in the laptop. The BIOS is by design limited and simplified. Memory timings can't be configured by the casual user, unlike in a BIOS for a high end desktop motherboard. One simply cannot change the DIMM voltage or primary or secondary memory module settings to allow a memory module to operate.
Laptops are sold and configured with memory modules that the installed BIOS has support for. Memory modules that do not comply with the BIOS requirements are not supported and will not work and perhaps not even be recognized by your laptop's BIOS. "
Is what you are saying, the factory memory modules will be by default the highest bus speed the computer can use? CPUZ tells you what speeds the ram currently installed operates at... Not factory specs of the Max you can use... Unless you are saying they are one and the same.
Quote by enrico:
"I have lost count of the number of time that I and many other members have stated the previous information. I did not make an error of omission. I simply chose to make the information as generic as possible to make it relevant to hundreds (perhaps even thousands) of laptops with a plethora of delivered configurations. "
I and many others are not going to read through 32 pages to find this information. In a year from now if these post double people are not going to read through 64 pages of messages to find this information. Your stating that you and others have had to post this information "many times" indicates that this is a comon issue related directly to your guide. If you don't want to have to post this information again, I strongly suggest you add this information to the Memory Update area of your guide. That makes the most common sense.
Otherwise you resign yourself to having to post the same info over for eternity.
you chose before purchase.If it is true that the factory installed memory modules uses the max ram bus speeds, this should be very clear in your guide. People would then take your advise on using CPUZ and no one would ever ask these same questions again. It's a win win for you. The ball is in your court.
"
Hi,
.The factory installed RAM is what you paid to have installed in the configuration that you chose before purchase of your laptop. That is it, plain and simple. HP will only install memory modules that are certified by testing for proper operation based on the system board and BIOS support.
If you want to upgrade the installed memory modules you can either follow the suggestions posted here in the forum or take the financial risk of doing it with your eyes shut. All I and others here are trying to do is to help people by opening their eyes in terms of what will and what will not work in terms of performance upgrades. We all try to explain it in ways the people will understand.
A forum member's choice of whether or not to use a utility program that enthusiasts and technicians find invaluable is purely his or her own choice.
As far as someone not asking the same question over and over...That is unfortunately not the case. People do that all the time. Try a search in the forum or on the internet and you will see just how true that is.
Best regards,
erico
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
05-10-2010 10:20 AM
05-10-2010 03:18 PM
@SimonPalevsky wrote:
@hi guys, I have a question. I have a Presario CQ60-405SA Notebook with a Wistron 303C mainboard. I am just unable to find any list of supported processors for this PC, nobody is able to tell me anything. Currently, there is a Sempron SI-42 @ 2.1GHz and I would like to go dual core. Is anyone able to give me some advice which processor should I use? Thank you, Martin.
This is the list of optional suppported processors for your laptop.
Reference source: Maintenance and Service guide for the CQ60 notebook.
Best regards,
erico
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
05-10-2010 11:55 PM
Hey John,
Look up www.buymemory.com and call them. They have a memory configurator on site or you can call Donna and she will quote you the memory module and price and it comes with a lifetime guarantee. I've been dealing with them for 20 years and have always gotten the best price and the warranty is unbeatable, better than HP. They just don't sell junk.
Happy shopping,
Walt
System Admin and Analyst
