• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Omen X
Microsoft Windows 10 (64-bit)

Hi. I want to replace the front bezel on my Omen X case. The plastic tabs on the bezel broke when I removed it. I went to HP's part store, but couldn't find a listing for the front bezel. Does anyone know what it's called? Thank you.

 

Link to Omen X parts on HP parts store:

http://partsurfer.hp.com/Search.aspx?type=PROD&SearchText=V9A98AA

6 REPLIES 6
HP Recommended

You would need to call into the suppot line to have then order a replacement.

I am an HP Employee
Quality Manager - HP VR / Z Desktops
-----
iMaxx” FORMER VOODOO PC / HP LEGACY GAMING SERVICE MANAGER
While I am an HP employee, my comments and suggestions are my own and do not represent HP Inc.
HP Recommended

Thank you. I tried support, but they didn't know what part I was referring to. Below is the link to Omen X parts on HP parts store. Do you know what the part is called?

 

http://partsurfer.hp.com/Search.aspx?type=PROD&SearchText=V9A98AA

HP Recommended

Can anyone help? I'm not having any luck with HP support. What's the name of the front bezel on HP's part store? Link below.

 

http://partsurfer.hp.com/Search.aspx?type=PROD&SearchText=V9A98AA

HP Recommended

@60srun

 

There are several Bezels on the OMEN X.

Are you refering to the entire front cover as in the photo below?

 

Front bezel.JPG

IF so, that is the Lighting Cover and its listed as  "905883-001 Cover - Lighting W/O Vodoo Cover, Typhon".

 

As the description says, it comes without the smaller Vodoo cover on the lower front.

https://www.youtube.com/

 

HP Recommended

Thanks for getting back to me. Yes, I'm referring to the "entire front cover as in the photo below." A while ago I ordered "905883-001 Cover - Lighting W/O Vodoo Cover, Typhon." Unfortunately, it turned out to be the lighting board behind the "front cover."

HP Recommended

IN that case, you need to contact HP Support as iMaxx mentioned.

 

HP does not give specific information unfortunately to part names in the Maintenence Manual.

If you cannot find someone at support who is able to help, hang up and call back until you find someone who can or ask to have your problem escalated to 2nd tier, or floor supervisor.

Explain the issue with the wrong part in the description.

 

We have no connection with HP Support on this forum.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.