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- Omen X Front Bezel Replacement

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04-23-2017 05:42 PM - edited 04-24-2017 05:38 PM
Hi. I want to replace the front bezel on my Omen X case. The plastic tabs on the bezel broke when I removed it. I went to HP's part store, but couldn't find a listing for the front bezel. Does anyone know what it's called? Thank you.
Link to Omen X parts on HP parts store:
http://partsurfer.hp.com/Search.aspx?type=PROD&SearchText=V9A98AA
04-24-2017 08:26 AM
You would need to call into the suppot line to have then order a replacement.
Quality Manager - HP VR / Z Desktops
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“iMaxx” FORMER VOODOO PC / HP LEGACY GAMING SERVICE MANAGER
While I am an HP employee, my comments and suggestions are my own and do not represent HP Inc.
04-24-2017 05:40 PM
Thank you. I tried support, but they didn't know what part I was referring to. Below is the link to Omen X parts on HP parts store. Do you know what the part is called?
http://partsurfer.hp.com/Search.aspx?type=PROD&SearchText=V9A98AA
05-21-2017 08:12 AM
Can anyone help? I'm not having any luck with HP support. What's the name of the front bezel on HP's part store? Link below.
http://partsurfer.hp.com/Search.aspx?type=PROD&SearchText=V9A98AA
05-21-2017 08:16 PM
There are several Bezels on the OMEN X.
Are you refering to the entire front cover as in the photo below?
IF so, that is the Lighting Cover and its listed as "905883-001 Cover - Lighting W/O Vodoo Cover, Typhon".
As the description says, it comes without the smaller Vodoo cover on the lower front.
05-21-2017 08:30 PM
Thanks for getting back to me. Yes, I'm referring to the "entire front cover as in the photo below." A while ago I ordered "905883-001 Cover - Lighting W/O Vodoo Cover, Typhon." Unfortunately, it turned out to be the lighting board behind the "front cover."
05-21-2017 08:42 PM
IN that case, you need to contact HP Support as iMaxx mentioned.
HP does not give specific information unfortunately to part names in the Maintenence Manual.
If you cannot find someone at support who is able to help, hang up and call back until you find someone who can or ask to have your problem escalated to 2nd tier, or floor supervisor.
Explain the issue with the wrong part in the description.
We have no connection with HP Support on this forum.
