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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-10-2017 09:00 PM - edited ‎03-10-2017 09:45 PM

HP Recommended
Product: OMEN X by HP 900-100nx
Operating System: Microsoft Windows 10 (64-bit)

 

 After installing OMEN Control the "System Monitor" does not exist in the list.

omen.png

 

Regards, 

19 REPLIES 19

‎03-12-2017 05:31 AM

HP Recommended

There are two versions at the download portal. One is 9.3mb and the other is 10.4mb.

http://support.hp.com/za-en/drivers/selfservice/omen-x-by-hp-900-000-desktop-pc-series/12079701

 

Have you tried both?


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‎03-12-2017 07:19 AM

HP Recommended

I have tried both of them still the same problem .

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‎03-12-2017 09:49 AM

HP Recommended

Try installing the version that is present in the recovery media from the HP Recovery Manager.

 

It is the original version that your PC shipped with.


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‎03-12-2017 09:57 AM

HP Recommended

Unfortunately i did not find it.

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‎03-12-2017 10:42 AM

HP Recommended

Ok. Consider using Windows own system restore to roll your OS back to a checkpoint dated before this issue began.

 

That may restore the previous version.


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‎03-12-2017 11:03 AM - edited ‎03-12-2017 11:04 AM

HP Recommended

I have been installed a new operating system by flashing hard drive.


When searching for "OMEN Control" by "Identifier Now" is not available check the snapshot.

Capture.PNG

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‎03-12-2017 11:08 AM

HP Recommended

Did you try what I suggested before you began the installation to see if that would resolve the issue?


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‎03-12-2017 11:15 AM

HP Recommended

I can't because this a new installation already done.


This first time installed "OMEN Control"

 

 

 

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‎03-12-2017 11:18 AM - edited ‎03-13-2017 01:50 AM

HP Recommended

Did it have the system monitor utility?

 

I have asked HP where the utility is available for download. 

 

Please be patient.

 

It may take a day or so for an answer given that this is the weekend.

 

Update: HP is working on providing the links in the software and driver download section of the support portal for your desktop. Give the following version a try to see if they contain the system monitor feature.

 

@iMo77ammad

 

The following softpaq is VERSION: 1.00 REV: A PASS: 18 of the Omen Control software

sp76866.exe
ftp://ftp.hp.com/pub/softpaq/sp76501-77000/sp76866.exe

 

VERSION: 1.00 REV: A PASS: 3
DESCRIPTION:

sp76864.exe
ftp://ftp.hp.com/pub/softpaq/sp76501-77000/sp76864.exe

 

The links were graciously provided by HP Expert @Dragon-Fur


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