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kinglsq
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hp omen loose hinge

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hp omen

I purchased my HP Omen laptop for almost 2 years. The left hinge is very loose and makes a loud noise. The touch sceen is popping out of the original position. It appears many people have experienced similar problem, probably a design flaw. Where can i get it fixed? How much will it cost?  

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danny-r
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@kinglsq

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP
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