Account duplication

[Steuart64]

I have an existing account with ink supply set up. I haven't used it in over 18 months and today I bought a new HP printer.

I tried to get into my account but couldn't remember my password. I went through the process and when I get to my account none of my old account information is in the system. I cannot find a way of getting support for thisso any advice here is appreciated.

Many thanks

[A4Apollo]

Hi! @Steuart64,

If the instant ink account is still active you can add a second printer to the same account.

You can enroll up to 10 printers under a single HP Instant Ink account. When you enroll additional printers in HP Instant Ink, separate Instant Ink plan fees are charged to your credit or debit card for each printer as separate transactions. Printed pages and rollover pages are tracked for each printer separately. Before you enroll the additional printer in HP Instant Ink, make sure to set up the printer hardware, install the latest printer software, and turn on Web Services.

   NOTE:

HP Instant Ink cartridges that were used in one printer cannot be used in another printer. HP supplies HP Instant Ink cartridges with each printer or sends them separately for each printer after enrollment.

Also, Please share us few details through a private message, So I can check if the account is still active or not.

Instant ink account number-

Instant ink email address-

Printer serial number-

Refer this article to know more information about adding the second printer to instant ink account. Click Here

Let me know how this works!
 

You have a good day ahead! 🙂

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