• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎08-19-2024 04:26 PM - last edited on ‎08-20-2024 10:20 AM by Retired

HP Recommended

HP Jet Pro 8600

seral # [edit]

no longer under warranty

Category:
1 REPLY 1

‎08-19-2024 04:39 PM

HP Recommended

This printer does not support Wi-fi direct. It cannot print directly from the phone to the printer, it must go through the router.

 

The ideal solution is to connect an Ethernet cable from the printer to the modem. Then all the phone needs to do is find the printer through the modem.

 

this is all I know about your N911n

 


Click here for network setup using HP Smart but in a different language

You may need to do a factory reset
https://www.webcartridge.co.uk/blog/how-to-reset-the-hp-officejet-pro-8600-and-8610-printers

The secret menu video if the above does not work. Please read the comments first!!
https://www.youtube.com/watch?v=nDCSPwlQMPU

Click here for how to bypass the setup cartridges

Video showing WiFi connect. Step 2 uses the pushbutton WPS method
https://www.youtube.com/watch?v=yYlg0gCuzcU
WPS push button network connect is also documented on page 226 of users manual


Full feature software (8600 e pro N911n)
https://ftp.hp.com/pub/softlib/software12/COL40120/bi-108858-4/Full_Webpack-1312_1-OJ8600_Full_Webpa...


The 8610 series of printers use only the 2.4ghz band

8600 series (not pro)
https://ftp.hp.com/pub/softlib/software12/COL51184/bi-124093-4/Full_Webpack-116_1-Full_Webpack.exe


DeskJet Reference Pro Pro-Plus 911a
8625e May 2022
Chip replacement video click here

Let me know if you have a flex system (WiFi boosters or repeaters) as the setup is much more complicated.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.