Blinking lights and error code 0x00829C98

[eddiemilt]

Blinking lights. When I cut it off then back on . It says the printer was not cutoff correctly. I powered  it one again, got as grinding  sound . Same message, error code and now beeping sounds and error code  OX00829C98

[Betty0610 · Accepted solution]

@eddiemilt

Welcome to the HP Support Community.

Let us know the Printer you have.

Thanks 🙂

[eddiemilt]

I have an Envy 6255 printer.

[eddiemilt]

The problem is not solved. I replied in error. This problem still exists!

Please help!!

[Betty0610]

Try the steps from here: https://support.hp.com/us-en/product/hp-envy-photo-6200-all-in-one-printer-series/9073045/model/9073...

Let me know if this helps 🙂

[eddiemilt]

Hello

The solutions that were suggested did not solve the problem. I held on to this printer for over a year. Just took it out of the box last week brand new. Did the setup and printed one page and powered it off. Came back a couple of days later attempted to print got the error code and it has not worked since. HP says the warranty has now expired! Is there any way to send this back to HP for repairs.  Btw I no longer have the box it came in and I just received my first ink that is on subscription. Please advise.

Thank You. 

[Betty0610]

I recommend you to contact the HP Support Team regarding this.

Link: www.hp.com/contacthp/

Note:  Select the country accordingly to get the contact details for support.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[eddiemilt]

How do I get support and repair for this Envy 6255 printer. The warranty has expired. I bought this printer over a year ago at QVC and never opened the box until two weeks ago. Did the setup and it has not worked since.  Error codes and blinking lights issue.  Please help!!. Btw I no longer have the box it came in. THANK YOU.