Borderless printing

[Amin2222]

Hello, Previously I used the iOS app to go and select the paper type as glossy and the borderless option. However, recently after app update I can't find the option to select the paper type (glossy) and the borderless option. I'm offered only one choice of plain paper!

[ShlomiL]

Hi,

Close the app, then open and close the tray and ensure the paper size and type are set correctly for the printer as Glossy, click No or Modify to change the current paper settings.

Open the app and now check if you may see any difference.

Shlomi

[Amin2222]

Thanks for the reply. The size will change by opening and closing the tray. I set the paper type in the printer as glossy but in the iOS app, I still only see plain as type. Also, there is no option for borderless.

[ShlomiL]

Hi,

What file type are you trying to print?

When you select image files such as JPEG you would get 3 options under Paper - Size, Source, and Type - under Type you may select Photo Paper.

When you print Document files types such as PDF, only a Size options available and for a such, you may not select any other type than Plain Paper.

Shlomi