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‎04-26-2017 05:03 PM

HP Recommended
Product: hp3052a
Operating System: Microsoft Windows 10 (64-bit)

This is a older model that was set up thru HP Connected. I removed Web services and all the printer's @ HP connected and removed my wireless connection. I've connected my wireless printer to the router and received all the network info. When I try to enable web services it says I'm not connected to the internet. Any sugestions?

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-29-2017 09:25 AM

HP Recommended

Thanks Shlomil. It sure would have been nice of HP to contact me back in Sep. Every printer had their e-mail address in HP data base. It took me a long time to find that link you provided me. 

View solution in original post

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4 REPLIES 4

‎04-26-2017 05:13 PM

HP Recommended

Hi,

 

It is not an ePrint printer nor an Instant ink printer therefore it does not have a claim code. Its specs

 

            https://support.hp.com/us-en/product/HP-Deskjet-3052A-e-All-in-One-Printer---J611g/4311836/model/506...

 

Regards.

BH
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‎04-26-2017 05:32 PM

HP Recommended

Sorry my bad it's a 3050a and was working but not showing up at the HP connected site. Now I can't enable web services cause it says it's not connected to the internet.

 

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‎04-29-2017 12:19 AM

HP Recommended

Hi,

Web Services has retired and are no longer supported on your printer...

 

Please see below document with further infromation:

https://support.hp.com/us-en/document/c05211712/

 

Regards,

Shlomi



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‎04-29-2017 09:25 AM

HP Recommended

Thanks Shlomil. It sure would have been nice of HP to contact me back in Sep. Every printer had their e-mail address in HP data base. It took me a long time to find that link you provided me. 

Was this reply helpful? Yes No
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