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Murraymr
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Message 1 of 2
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Solved!

Cannot complete cloud-ready printer registration

HP Recommended

When I run chrome://devices a device name created fir the printer appears with 'Register' in a box. When I clcick on Register a new popup appears asking me to cancel or confirm. I click on confirm. The next popup tells me to press the Information key on the printer. The printer prints  a page with "To finish up Google Cloud Print press the Information button on the printer withing 60 seconds to all one of email addresses to register this printer. After this nothing happens.. Once it did, but I was asked to scan a QR code. I did not have an app on my phone then, but now I do. Could the registration still be hanging waiting to complete?

 

What have I done wrong?

 

Murray

1 ACCEPTED SOLUTION

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Murraymr
Author
Level 1
2 1 1 0
Message 2 of 2
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HP Recommended

When I finally got onto the Google Cloud Print website I found that it is not necessary to register cloud-ready printers - they are included automatically. Having displayed all the non-cloud ready printers I was then presenyed with a list of all the cloud-ready ones. All is now well!

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Murraymr
Author
Level 1
2 1 1 0
Message 2 of 2
Flag Post
HP Recommended

When I finally got onto the Google Cloud Print website I found that it is not necessary to register cloud-ready printers - they are included automatically. Having displayed all the non-cloud ready printers I was then presenyed with a list of all the cloud-ready ones. All is now well!

View solution in original post

Was this reply helpful? Yes No
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