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HP Recommended

My i phone cannot connect to the printer. Im wondering if my VPN may be affecting it because the WIFI cant find the IP of the printer

1 REPLY 1
HP Recommended

Yes, you need to bypass the VPN in the router.

 

Consider using Wi-Fi direct:  Print directly to the printer and bypass the router entirely.

 

Please provide the exact prater model name for better assistance.   I may be able to find some videos that show how to connect and configure the printer and router,.


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