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‎01-31-2021 10:14 AM

HP Recommended
Product: deskjet plus 1432
Operating System: macOS 10.12 Sierra

i am unable to connect to web services. I have tried all the trouble shooting steps and still not able to connect. web services giving me the message that it is busy or temporarily unavailable for 3 days now. The printer test report says that the printer is connected however web services is cannot connect

Category:
2 REPLIES 2

‎02-10-2021 04:34 PM

HP Recommended

@Alilele

 

Welcome to the HP support community.

 

Provide the correct printer model number or the product number.

Refer this to find product number:- Click here

Sandytechy20
I am an HP Employee

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‎02-11-2021 11:25 AM

HP Recommended

Hi,

I would assume you refer to the Deskjet Plus 4132 model?

https://www8.hp.com/ca/en/printers/product-details/36120187

 

Please print and evaluate a Wireless Network Test page:

https://support.hp.com/us-en/document/c06543518

 

Does it include any attention or warning on its header?

 

You may also review below document about reviewing the results to get a better understanding of any section:

https://support.hp.com/my-en/document/c06413926

 

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂
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