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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Cannot connect to web services

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01-31-2021 10:14 AM
i am unable to connect to web services. I have tried all the trouble shooting steps and still not able to connect. web services giving me the message that it is busy or temporarily unavailable for 3 days now. The printer test report says that the printer is connected however web services is cannot connect
02-10-2021 04:34 PM
Welcome to the HP support community.
Provide the correct printer model number or the product number.
Refer this to find product number:- Click here
Sandytechy20
I am an HP Employee
02-11-2021 11:25 AM
Hi,
I would assume you refer to the Deskjet Plus 4132 model?
https://www8.hp.com/ca/en/printers/product-details/36120187
Please print and evaluate a Wireless Network Test page:
https://support.hp.com/us-en/document/c06543518
Does it include any attention or warning on its header?
You may also review below document about reviewing the results to get a better understanding of any section:
https://support.hp.com/my-en/document/c06413926
Shlomi
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