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HP Officejet 5255

I cannot enter the wifi password on myHP 5255.  The touchpad keys have one button for abc, one for def, etc.  A prior reply said that if you want a "c" then tap the "abc" button three times.  If I tap the "abc" button three times, I get three "a"s in a row.
 

1 REPLY 1
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@LaVela, Welcome to HP Support Community!

 

Refer to the document Connect to a Wireless HP Printer for alternate connectivity methods.

 

If you still have issues, use the guided troubleshooter Troubleshooting | Wireless Printing Center for instruction to isolate and resolve the issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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