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Ciantars
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Cannot print in colour

HP Recommended
Deskjet 3835 all in one
Microsoft Windows 10 (64-bit)

Hi, just purchased a new Deskjet 3835, and it does not want to print in colour when i print through wifi. Options are limited.

Any solution? i'm using windows 10

3 REPLIES 3
ShlomiL
Level 17
Level 17
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Message 2 of 4
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HP Recommended

Hi,

Try following below specific version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

 

Try printing and check for any change, if the same remains try printing using the newly added print queue copy (Copy1) and check for any difference.


Shlomi



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Ciantars
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HP Recommended

Hi ,

 

thank you , but we still cannot manage to print in colour through wifi.

There are no option to set in colour.

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ShlomiL
Level 17
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33,101 28,257 5,591 12,232
Message 4 of 4
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HP Recommended

Do you see an additional (Copy 1) print queue added?

 

Did you selected the newly added print queue indeed?



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If my post resolve your problem please mark it as an Accepted Solution 🙂
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