Claim code

[Jussslittlekiss]

Hi, I just bought the HP 2636 deskjet printer, I had to print 5 pages and on the page is supposed to be a “claim code” there is nothing on this sheet that says claim code. Is it called something else? It printed all kinds of codes and numbers but not anything named “ claim code” could someone help me with this please? 

[asmita6658]

Hi @Jussslittlekiss

Welcome to the HP Support Community. 

Do you see an eprint.com email? If you do, the first part of the email is the claim code. For example, if your HP ePrint email is "abc@hpeprint.com", then "abc" is your claim code.

If there's no email, try these steps to enable the web-services and print the claim code -

1) From the printer control panel, press the Wireless button and the Information button together to print the network configuration page.

2) Find out the IP address or hostname of the printer from the network configuration page.

3) In a supported web browser on your computer or a mobile device, type the IP address or hostname assigned to the printer.

For example, if the IP address is 192.168.0.12, type the following address into a Web browser: http://192.168.0.12.

4) Click the Web Services tab.

5) In the Web Services Settings section, click Setup, click Continue and follow the onscreen instructions to accept the terms of use.

6) If prompted, choose to allow the printer to check for and install printer updates

7) When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup.

To know more, please refer to step#1 "Printers without a touchscreen or text-based display" from this document.

Hope this helps! Keep me posted. 

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