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‎07-26-2024 07:58 AM

HP Recommended
Product: HP DeskJet 3755 All-in-One Printer
Operating System: Android 8.0 Oreo and older

I see my printer listed on my mobile device but I cannot select it. It's grayed out.

Category:
1 REPLY 1

‎07-26-2024 10:23 AM - last edited on ‎08-05-2026 08:40 AM by Moderator

HP Recommended

Hi @FeliciaLight80s 

 

Hp App works with Android version 9.0

 

HP printer setup (HP app) | HP® Support

 

The HP app is the recommended printing software for your printer and includes standard and advanced features and settings. The features and settings vary by printer model and country/region.

HP App requirements:

  • An HP printer (HP App Advance requires an HP+ or eligible printer)

  • An HP App account

  • A computer or mobile device with:

    • Windows 10 Redstone 5 (version 1809) or later

    • macOS Big Sur (11.0) or later

    • Android Pie (9.0) or later

    • Apple iOS, iPadOS 15 or later

 
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