Enabling HP Privacy

[DwHaze3]

When attempting to print from my Android phone, I receive the msg. that I need to enable the HP Privacy Policy. 

[A_Gayathri]

Hi @DwHaze3 ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand the HP Privacy Policy prompt typically appears if HP Privacy Settings need to be accepted in the HP Smart app. Here’s how you can enable it:

Open HP Smart on Your Phone:

• If you don’t have the app installed, download it from the Google Play Store.

Sign in to Your HP Account:

• Open the app, and if you aren’t signed in, use your HP account to log in. If you don’t have an account, you’ll need to create one.

Enable Privacy Settings:

• Once logged in, tap on your printer in the HP Smart app to open its settings.
• Go to Printer Settings or Advanced Settings (this might vary by device and app version).
• Look for the HP Privacy Settings or Privacy Policy options. You may need to accept or enable the Privacy Policy to proceed.

Restart the App:

• After enabling the Privacy Policy, restart the app and try printing again.

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.