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‎03-21-2020 12:33 PM

HP Recommended
Product: HP DeskJet 3700 All‑in‑One Printer
Operating System: macOS 10.15 Catalina

I'm having trouble printing even though printer is connected to network and compuater print wizard is sending the job to printer. 

When I login to HP online account a notification is popped up saying I must enable webservices by registering the printer with a claim code. However when I print information page, it's not showing the claim code. I'm not entirely sure how to get this claim code and re-register the printer

 

Thanks

San

1 REPLY 1

‎03-21-2020 04:14 PM

HP Recommended

I think all you need to do is using the EWS turn off web services, then turn it back on, and go through the steps to get your claim code.

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