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sanintel
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Message 1 of 2
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Enabling webservices to continue printing

HP Recommended
HP DeskJet 3700 All‑in‑One Printer
macOS 10.15 Catalina

I'm having trouble printing even though printer is connected to network and compuater print wizard is sending the job to printer. 

When I login to HP online account a notification is popped up saying I must enable webservices by registering the printer with a claim code. However when I print information page, it's not showing the claim code. I'm not entirely sure how to get this claim code and re-register the printer

 

Thanks

San

1 REPLY 1
B_Will
Level 6
584 574 36 52
Message 2 of 2
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HP Recommended

I think all you need to do is using the EWS turn off web services, then turn it back on, and go through the steps to get your claim code.

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