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HP4512
Microsoft Windows 10 (64-bit)

I am trying to print multiple letters which I mail merged into Microsoft word. When I print preview my letters, the name address etc is centered in the middle of the envelope; however, when I print it does not print centered. 

1 REPLY 1
HP Recommended

@Knightcaitlin0

 

Welcome to HP support community.

 

Align the printer

  1. Make sure to load the input tray with plain, white paper.

  2. On the printer control panel, swipe the display to the left, and then touch Setup.

  3. Touch Tools.

  4. Swipe up on the display, then touch Align Printer.

    An alignment page prints.

  5. Wait for the alignment page to fully eject from the printer.

    NOTE: 

    Before a print job, the printer automatically extends the output tray extender. Do not push in the output tray extender until the print job is complete.

  6. Lift the scanner lid.

  7. Place the alignment page with the print side down on the scanner glass. Position it according to the engraved guides around the glass.

    Image: Placing the alignment page on the scanner glass

  8. Close the scanner lid, then touch OK

    The printer aligns the ink cartridges.

  9. Try to print again.

Perform root level uninstallation to remove all the printer related software's.

  • In Windows, search for and open Programs and Features.
  • Select your HP printer.
  • Select Uninstall.
  • In Windows, search for and open Devices and Printers.
  • In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
  • Open up the run command with the "Windows Key + R" key combo.
  • Type printui.exe /s and click OK.
  • Click on Drivers tab.
  • Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
  • Select OK.
  • Remove all instances of the same.
  • Select Apply and OK on the Print Server Properties windows.
  • Close Devices and Printers. 
  • Restart the PC again.

Download and run printer full feature driver

Click here to download the driver.

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.