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‎08-07-2019 06:39 PM

HP Recommended

I have a HP Officejet _Pro 8615 and keep getting a "Missing or Failed Printer Head error.  I tried everything that the help prompt suggested and went on line to find a replacement part.  I failed to find a part number.  Any suggestion on who to contact ? 

2 people had the same question
1 REPLY 1

‎08-10-2019 03:39 AM

HP Recommended

Hi @micpm1

 

Welcome to the HP Support Community. 

 

Please reach out to the HP Support in your region regarding this, they should be able to help.

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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