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‎11-24-2018 06:13 PM - last edited on ‎11-24-2018 06:49 PM by Retired

HP Recommended

Yeah I entered the promo code on the box of my printer for 2 months free printing BUT it cancelled my already 2 months free printing with a new printer...??

 

The tag says

"Free Trial! Enroll by 1/18/19

 

4 months FREE of HP Instant INK*

1. $5 prepaid card: follow card directions to add a $5 credit to your account

2. With new printer: 2-months free tiral when you sign up within 7 days

3. *use promo code XMAS18 to get 2 additional months free

 

but when I did step 3, it said something about how i couldn't add the promo codes together and now I only got a total of 2 months instead of 4 months...

6 people had the same question
1 REPLY 1

‎11-25-2018 04:59 PM

HP Recommended

Hi @cvang1994

 

Welcome to HP Forums!

I would like to take a moment and thank you for using this forum, it is a great place to find answers.

 

I need some information about your Instant Ink subscription.

Since the instant ink account details are confidential, please send me the required information via private message.
 

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.


Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

Cheers

MathewT
I am an HP Employee 

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