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Locked

‎09-20-2022 01:52 PM

HP Recommended
Product: HP OfficeJet Pro 7740 Wide Format All-in-One Printer
Operating System: Microsoft Windows 11

I had to factory reset my OfficeJet Pro 7740 printer due to a firmware issue. I restored the printer from a backup and everything is working except for Google functionality.

 

The Google Drive app on the printer doesn't work and always generates an error message "The printer could not connect to Web Services. The server might be busy or unavailable. Try again later.".

 

How do I get the printer talking to Google again following the factory reset and restore?

 

Thanks.

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