cancel
Showing results for 
Search instead for 
Did you mean: 
cjlansrose
New member
3 1 0 0
Message 1 of 3
1,444
Flag Post

Solved!

Getting P1102w ePrint to work on a terminal server w2008r2 from win7 64bits client

HP Recommended

Hi

 

Wondering if you can help me further on from the thread. 

 

I have succesfully set up HP ePrint to print to my HP laserjet MFP 577dn from my remote desktop connection, however, when I want to print, I have to switch back to my local desktop/windows client to then enable the print job to actually complete through to the printer.

 

Do you know if there is a way to change the settings somewhere so that I don't have to switch back to my local desktop and click print again in the HP ePrint pop up, that my printer will just print directly from the Remote desktop connection when I ask it to after selecting HP ePrint?

 

Thanks

 

 

C.

2 REPLIES 2
JBeery
Level 3
Level 3
30 30 2 4
Message 2 of 3
Flag Post
HP Recommended

If you are using the MS Remote Desktop Easyprint driver on the remote system as the printer driver for the autocreated (redirected) print queue and have HP ePrint SW installed on the client machine, you will have to handle the ePrint SW UI on the client system to discover / select the printer you want to print to.  There is no way around this.

 

However, you can install HP ePrint SW on the remote system, if you have admin permission on that system, and use ePrint SW as a standard print queue in your remote session.  ePrint will be able to discover printers on whatever network the remote system is on, or through the ePrint cloud path.  Starting with ePrint SW v. 5.0 you can use the software in a multi-user environment such as MSTS as a standard print queue.  ePrint SW will not discover printers that are on the local client's network if that network is a different network.  You can download the latest version of ePrint SW at www.hp.com/go/eprintsoftware.

 

Please respond if that does not help your situation or if you need more information.

I am an HP employee
0 Kudos
cjlansrose
Author
New member
3 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Thanks for your help.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation