• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎05-17-2022 10:01 AM

HP Recommended
Operating System: macOS 12.0 Monterey

HI I have multiple issues with my beloved HP Printer.

 

Before it  all worked. The old laptop. Same paper, same Wifi, same everything.

 

Now it is and then it isn't t then it is... except stopping doublesided printing. 

 

Double sided Printing-

Yes, I went to layout and it was "off" but it still does double-sided printing and won't quit.

 

So I hope you can give me the answer and when you do I'd like to make pre-sets, please.

Can you send me  a link please for how to make new presets and save as the directions are not clear. I want to make presets for 1) daily printing, poor quality, D-S, LTR and B&W portrait then others for 2) A4 landscape not double sided B&W.. etc. 

 

Paper - Tray 2 it just wouldn't detect a ream of paper. So I had to feed through tray 1 which is not really a tray but an angled feeder. Now today after months not working it summer to detects the paper and seems to be detecting because it is printing. Why the change no clue - no adjustments, same paper, same machine. 

 

I could  not make the WIF connection work and resorted to Ethernet cables... magically it went on the internet - so why the yes and no? 

 

Please I hope you have answers to make my HP printer consistent... one caveat I want to yoru website and it suggested all sorts of drivers and apps such as HP easy that I already have on the printer so why is it detecting ink but not that?

 

 

Thanks and I hope you know what to do as I could use the support.  

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.