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‎01-09-2017 06:45 PM

HP Recommended

Thank you, Cloud Queen.

 

Do you think I'll be able to secure my old email address after I reset, get a new claim code, and finally ADD my printer to my HP Connected account?

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‎01-10-2017 08:39 AM

HP Recommended

According to the information I have, yes, you should be able to reuse a customized printer email address after you use the HP ePrint sever generated claim code to add your printer to HP Connected.

 

Let me know if the reset worked.

Cloud Queen
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‎01-10-2017 06:55 PM

HP Recommended

Will do, thanks. What seems somewhat  predictable is I reset it successfully but when I come to add the same email address I get an error message that reads "that email is already taken."

 

No matter. I'll give it a shot and let you know.

 

Thanks!

 

 

 

 

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