HP Deskjet 2622 flashing envelope icon

[Emily1977]

ERROR MESSAGE ENVELOPE WITH INK DROP FLASHING.PRINTER WONT PRINT.HAVE BEEN THROU NORMAL TROUBLESHOOTING PROCESS.

Please don't give me the standard response - the icon is not described in any of your manuals?

What is it?

What does it mean?

how doe I get the printer to work?

[asmita6658]

Hi @Emily1977

Welcome to the HP Support Community. I'd be happy to assist you with the printing issue. 

To better assist you - Are you enrolled in the Instant Ink program? If yes, please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it.  

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[Popp_i]

The same but mine doesn't flash

[asmita6658]

Hi @Popp_i

Are you enrolled in the Instant Ink too? Is there any error message? Have you tried making a copy? 

Let me know. 

[Popp_i]

I am enrolled. I now know that that is what it means. My signal is weak. Only the test page printed

[Riddle_Decipher]

@Popp_i There are a few more things we'll need to help you out,

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

When was the last time it worked without these issues?

Meanwhile, I suggest doing a hard reset to attempt a fix:

Turn the printer on, if it is not already on.

Wait until the printer is idle and silent before you continue.

With the printer turned on, disconnect the power cord from the rear of the printer.

Unplug the power cord from the wall outlet.

Wait at least 60 seconds.

Plug the power cord back into the wall outlet.

NOTE: 

HP recommends connecting the printer power cord directly to the wall outlet.

Reconnect the power cord to the rear of the printer.

Turn on the printer, if it does not automatically turn on.

Wait until the printer is idle and silent before you proceed.

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.