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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- HP Print Service Plugin Paper SIZE SETTINGS

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05-08-2019 03:55 AM
Having changed my printer, when using the plugin on my android phone to an Envy 5010 printer it only gives me a paper size option of Main ISO A4. How can I access different paper size options - presume it is a setting on the printer or within the plugin
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Accepted Solutions
05-08-2019 11:49 AM
Look under More Options for any Resize option, be sure the paper tray correctly configured with the paper size you would like to print on.
If you cannot locate any such option I believe the HP Smart app should allow a such.
From the Preview screen select Edit, then select the PaperSize.
Finally, select Resize and from there select Fit to Page.
If you are not able to locate your photo from HP Smart you may share it from the used App and then select HP Smart to open it within the app.
Hope that may help,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
05-08-2019 03:59 AM
Hi,
Reload the paper and evaluate the message on the screen.
Click No or Modify and select your required Paper Size.
Now relaunch the document to print and check the Paper Size setting within the print dialog, it should now allow selecting the size configured for your printer.
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
05-08-2019 04:35 AM
Thanks Shlomi for your response. The plug in obviously recognises the paper size in thr tray and lists this. What I would like is to select the photo size and print that onto A4 paper. e.g. a 6x4 print of a photo onto an A4 sheet.
Looking at the support online it has two examples. Paper size setting with the input tray listed (left)
Paper size setting without the input tray listed (Right) but I can't find how to switch to "without input tray listed."
Any ideas?
05-08-2019 11:49 AM
Look under More Options for any Resize option, be sure the paper tray correctly configured with the paper size you would like to print on.
If you cannot locate any such option I believe the HP Smart app should allow a such.
From the Preview screen select Edit, then select the PaperSize.
Finally, select Resize and from there select Fit to Page.
If you are not able to locate your photo from HP Smart you may share it from the used App and then select HP Smart to open it within the app.
Hope that may help,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂