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HP Officejet Pro 6830 e-All-in
Microsoft Windows 10 (64-bit)

2017-10-03.pngI was blocked from entering the "Secure Sections" of the Embedded Web Server: https://192.168.0.224/#
HP Officejet Pro 6830 e-All-in-One
Embedded Web Server = https://192.168.0.224/#hId-pgAdminSettings [Settings>Security>Administrator Settings ]

 

Your connection is not private

Attackers might be trying to steal your information from 192.168.0.224 (for example, passwords, messages, or credit cards). Learn more

NET::ERR_CERT_AUTHORITY_INVALID
 

Automatically send some system information and page content to Google to help detect dangerous apps and sites. Privacy policy

This server could not prove that it is 192.168.0.224; its security certificate is not trusted by your computer's operating system. This may be caused by a misconfiguration or an attacker intercepting your connection.

Proceed to 192.168.0.224 (unsafe)

 
 I was disconnected or my admin login was disabled by an HP Tech Support agent because they could not figure out how to make the Embedded Web Server "Secure" , even after I directed them to the following web site after about 20 minutes watching him repeat the sames steps over and over again: https://support.google.com/chrome/answer/95617?visit_id=1-636406939945706821-1093707371&p=ui_securit...
Dangerous Not secure or Dangerous
We suggest you don't enter any private or personal information on this page. If possible, don't use the site.
Not secure: Proceed with caution. Something is severely wrong with the privacy of this site’s connection. Someone might be able to see the information you send or get through this site.
You might see a "Login not secure" or "Payment not secure" message.
Dangerous: Avoid this site. If you see a full-page red warning screen, the site has been flagged as unsafe by Safe Browsing. Using the site will likely put your private information at risk.
After completing dismissing my advice I was told to simply ignore the Warning. Being a former IT Tech Support for a major environment agency I found this unacceptable, but didn't persue the issue any further until now several months later. I am actually surprised to see that it is still an issue. I can't believe that I am the only customer who has this problem,and yet it remains unsolved. The resolution I found most promising was to obtain a better site certificate from you guys.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Please close this record, I changed to german help-group.

View solution in original post

6 REPLIES 6
HP Recommended

I think I may have found it. I added two or three Extensions in Chome for my printer, and by default the printer shows up in the Flash section as disabled. OK, wish me luck.....

https://support.google.com/chrome/answer/6098869

"Your connection is not private" or "NET::ERR_CERT_AUTHORITY_INVALID" or "ERR_CERT_COMMON_NAME_INVALID" or "NET::ERR_CERT_WEAK_SIGNATURE_ALGORITHM"
  • If the error mentions SHA-1, ask the site owner to update the site's certificate. Learn more about why SHA-1 isn't supported.
  • If the error mentions HSTS, privacy certificates, or invalid names, try the tips below:
Step 1: Sign in to the portal

Wi-Fi networks at places like cafes or airports need you to sign in. To see the sign-in page, visit a page that uses http://.

  1. Go to any website starting with http://, like http://example.com.
  2. On the sign-in page that opens, sign in to use the Internet.
Step 2: Open the webpage in Incognito mode (computer only)

Open the webpage you were visiting in an incognito window.

If the page opens, a Chrome extension is causing the error. To fix the error, turn off the extension. Learn how to turn off Chrome extensions.

Step 3: Update your operating system

Make sure your device is up-to-date on Windows, Mac, or another operating system.

Step 4: Temporarily turn off your antivirus

You'll see this error if you have antivirus software that provides "HTTPS protection" or "HTTPS scanning." The antivirus is preventing Chrome from providing security.

To fix the problem, turn off your antivirus software. If the webpage works after turning off the software, turn off this software when you use secure sites.

Remember to turn your antivirus program back on when you're done.

Step 5: Get extra help

If you still see the error, contact the website owner. You can also get more help on the Chrome Help Forum.

HP Recommended

Disabled 3 HP Print related extinctions in Chrome, but no change. Disabled all extinctions and still no change. I have bitdefender as my antivirus, but I get the same error on my recently purchased Dell laptop using microsofts Windows Defender.

HP Recommended
HP Recommended

Habe das Problem wie viele auch, die Fehlermeldung 'NET::ERR_CERT_AUTHORITY_INVALID' . All die Lösungen die angebotebn werden helfen mir nicht weiter, ich kapiere sie nicht. Traue mich auch nicht die Sicherheitsmechanismen aus zu schalten. Wundere mich, dass dieses Problem schon so lange herumgeistert und keine generelle Lösung gefunden wird. Viele Leute mit viel aufgewendeter Zeit ärgern sich darüber. Ich auch !

HP Recommended

 

 

@Possi1

 

 Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
 

German: HP Gemeinschaft
Spanish: HP Comunidad
French: HP Communauté
Portuguese: HP Comunidade
Chinese: HP 社区
Korean: HP 커뮤니티


Thank you for your understanding

I work on behalf of HP
HP Recommended

Please close this record, I changed to german help-group.

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