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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Mobile Printing & Cloud Printing
- HP Smart Android - Keeps logging out
Create an account on the HP Community to personalize your profile and ask a question
09-21-2022 03:17 AM
Every day the app on my Android 11 asks me to log in again. Checking the "Remember me" checkbox is pointless as it will always ask me again.
This adds an overhead of 2 minutes to each print, and makes it impossible to print from other apps using the HP Printer Service driver.
This started happening a couple of months ago while everything was fine before that time and I only needed to log in every month or so.
Please fix this problem as it is extremely annoying and makes the use of your services very counter intuitive.
P.s. The OS list in your support page (where I am typing this) is stuck at Android 9. Maybe you should also have someone looking into it every once in a while.
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