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05-12-2023 08:22 PM
How do get the ePrint process to work? I have an ePrint email address established. Also how do you get this printer to print from a cell phone and Galaxy Tablet, all on the same wifi network?? Printers are really a pain in the butt..................!
05-13-2023 10:32 AM
Hello,
Since you got the ePrint setup done and have an email address ( for the printer ) all you need to do is send an email and it will start to print.
Open an email ( compose )
Enter your ePrint email address in the To: field. Enter any additional email addresses in the CC: field.
Send the email. That’s it! Your email will be printed at your chosen destination.
Note : do not share the printer's email in public.
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
05-16-2023 07:15 PM - edited 05-16-2023 07:19 PM
I know how to send an 'email'. That's not the problem, if I send an email to the printer it just doesn't print it. Printer is connected to my home network. Something is either set wrong in my printer, home network, home computer or the devices that I am trying to print from, i. e. Galaxy cell phone, Galaxy Tablet. To be honest, I can't even simply print from my devices either, much less via printer email address. TY
05-17-2023 05:28 AM
Hello,
Please download and run the HP Print and Scan Doctor from https://support.hp.com/in-en/help/printscandoctor
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.