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‎05-19-2020 01:28 PM

HP Recommended
Product: HP Office Jet Pro 8600
Operating System: Microsoft Windows 10 IOT

I do have WiFi but I cannot get HP to automatically identify my Printer also the blue light on printer indicating WiFi does not illuminate   

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-26-2020 08:25 AM

HP Recommended

@Chas93lake

 

Welcome to the HP Support Community.

 

Let's restore the Printer's network settings:1. Touch (right arrow), touch Setup, and then touch Network. Touch Restore Network Defaults, and then select Yes. A message appears stating that the network defaults have been restored.

 

Once done, connect the Printer back to the Wi-Fi: 1. On the printer control panel, touch (right arrow), touch Setup, and then touch Network. 2. Touch Wireless, touch Wireless Setup Wizard, and then touch OK. 3. Follow the display instructions to complete the setup.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

View solution in original post

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3 REPLIES 3

‎05-26-2020 08:25 AM

HP Recommended

@Chas93lake

 

Welcome to the HP Support Community.

 

Let's restore the Printer's network settings:1. Touch (right arrow), touch Setup, and then touch Network. Touch Restore Network Defaults, and then select Yes. A message appears stating that the network defaults have been restored.

 

Once done, connect the Printer back to the Wi-Fi: 1. On the printer control panel, touch (right arrow), touch Setup, and then touch Network. 2. Touch Wireless, touch Wireless Setup Wizard, and then touch OK. 3. Follow the display instructions to complete the setup.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No

‎05-27-2020 02:48 PM

HP Recommended

To :Betty0610HP Support Agent, I have completed my wireless problem with my HP 8600 printer and I in my hands a I have a Wireless Network Test results page that I printed out that reads: No problems found. Congratulations. I want to thank you for your excellent set of instructions.  CHAS93LAKE

Was this reply helpful? Yes No

‎05-27-2020 03:17 PM

HP Recommended

I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No
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