• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎03-08-2020 01:30 PM

HP Recommended
Product: HP Officejet 202 Mobile Printer
Operating System: Microsoft Windows 10 (64-bit)

Good afternoon. How to reset the printer to factory settings. Printer model Officejet 202 Mobile Printer? During setup, the Wifi and Wifi direct functions were disabled. The menu bar "Network" has disappeared from the menu. Turning on Wifi gives a message to contact the person who set up the printer.

1 person had the same question
1 REPLY 1

‎03-08-2020 02:18 PM - edited ‎03-08-2020 02:18 PM

HP Recommended

@Alexey9 

Hello,

In order to palliate this incident, please restore the printer to the original factory defaults as follows:

  1. On the printer control panel, press the Home button () to display the Home screen.
  2. Select Setup, and then select Tools.
    To select a function on a screen, use the arrow button (, ) to select it, and then press the OK button.
  3. Select Restore.
  4. Follow the onscreen instructions to complete the restoring.

In cas of need, don't hesitate to contact us.

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.