How do I remove an old HP Envy Printer??

[charliemor56]

I've Just bought a new printer and have added it to Instant Ink.

I don't know how to remove the old HP ENVY 4500

It says I have to cancel my plan

Any haelp much appreciated

[senan6806]

@charliemor56

A warm welcome to HP forums! This is a great place to get support, find answers and tips to your technical queries.

Cancelling the instant ink subscription of the original printer should remove the printer from your instant ink account. 

In order to cancel the enrollment of the original printer:

1.) Log in to your instant ink account from here

2.) On your HP Instant Ink account page, a printer drop-down menu below the Status section is available when there are multiple printers enrolled. Click the drop-down menu, and then select the printer you want to cancel.

3.) Check the Printing History and confirm you have selected the correct printer.

4.) Click My Account, click My Plan.

5.) On the HP Instant Ink Plan window, click Cancel Enrollment.

6.) Click Cancel Service to confirm your cancellation request.

You may also refer to this document. 

Let me know how it goes!

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