• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎02-11-2023 12:37 PM

HP Recommended
Product: HP ENVY Photo 7134 All-in-One Printer

Hello. I’m at loss. The customer serviced isn’t helpful at all. 
since two days my printer isn’t printing my documents. I always do my printing using my iPhone but it keeps saying load the paper although the papers are there. No error or anyhting coming on printer screen. I don’t know what to do. 

Category:
1 REPLY 1

‎03-16-2023 01:16 AM

HP Recommended

Make sure the printer is turned on, and Wi-Fi is enabled. If your printer does not support Wi-Fi, or is using a wired connection, make sure the Ethernet cable or connecting cable is firmly plugged into your printer. Make sure the printer and computer are connected to the same network.

 

Regards,

Diana

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.