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‎02-11-2023 12:37 PM

HP Recommended
Product: HP ENVY Photo 7134 All-in-One Printer

Hello. I’m at loss. The customer serviced isn’t helpful at all. 
since two days my printer isn’t printing my documents. I always do my printing using my iPhone but it keeps saying load the paper although the papers are there. No error or anyhting coming on printer screen. I don’t know what to do. 

Category:
1 REPLY 1

‎03-16-2023 01:16 AM

HP Recommended

Make sure the printer is turned on, and Wi-Fi is enabled. If your printer does not support Wi-Fi, or is using a wired connection, make sure the Ethernet cable or connecting cable is firmly plugged into your printer. Make sure the printer and computer are connected to the same network.

 

Regards,

Diana

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