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Create an account on the HP Community to personalize your profile and ask a question
01-20-2025 09:30 AM
Welcome to the HP English Community --
The printer supports up to three users / connections at a time.
The printer and the supported device(s) (computer, tablet, phone) must be on the same network.
Should two devices actually send a job to the printer at exactly the same time, then - sure, there could be problems processing the requests. Best to print from one device and then submit and print from the other.
Number of Users (facet) | 1-3 Users |
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Message Content References
User Guide – HP Smart Tank 520, 540, 580-590 Series
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Mobile Printing – Mobile Options for Printers
Start here
Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.
Open the section for your printer series > Find your printer and supported applications.
HP Printers - Mobile Printing Solutions Compatible with HP Printers
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HP Smart (Mobile) >>> Download / Install - How-to and FAQ
HP printer setup (HP Smart app)
Read the FAQs
For example:
What is the HP Smart app and its requirements?
And / or
What if my cloud printer is missing, offline, or unavailable in the HP Smart app?
And / or
Why can't I connect my wireless printer or print over the network?
>>> Terms of Use >>> HP Smart – formally HP Connected – Services Terms of Use
Reminders -- Initial Connection
- Your Mobile device (tablet, phone) must be on the same network as the printer.
- On that mobile device, Location Services and Bluetooth should both be switched ON
-- Be Aware –
Any HP application you install should be sourced from “HP”.
What? Fakes have been discovered on at least one Mobile App Store –
Check who is providing the application >> “HP Inc.”
If you can’t tell, ask or use the Homepage method (if using Windows) to download and install the HP Smart application.
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
HP Smart Tank 580 All-in-One Printer
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Real people who own, use, and support HP devices.
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