Hp e-print

[Claudio94]

Hello, I would like to know if it is possible to order a duplex printing via email with hp e-print.

[asmita6658]

Hi @Claudio94

Welcome to the HP Support Community. 

To better assist you - May I have the exact model name of the printer? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

While you respond to that, please check "Can I change print settings for an HP ePrint job?" in this document. 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[B_Will]

Go to hp connected and turn on 2-sided eprint.

https://www.hpsmart.com/us/en 

[Claudio94]

Hello, thanks for your help.

I cannot find this setting. What can I do?

[B_Will]

Maybe a HP Moderator can answer why you do not have that option?

Are you shure it's not on the screen to the right(Scroll)

[Claudio94]

Hello,

can you please have a look on my post?

[B_Will]

Hi @Sandytechy20

Can you take a look at @Claudio94 post.

[sandytechy20]

@Claudio94

This might require remote access of your computer to fix this issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
2. Select the country.
3. Enter the serial of your device.
4. Select the country from the drop-down.
5. Click on "Show Options".
6. Fill the web-form. A case number and phone number will now populate for you.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.