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‎02-03-2019 08:30 AM - last edited on ‎02-03-2019 05:21 PM by Retired

HP Recommended
Product: HP ENVY 5541

I done everything its ask and not working

5 people had the same question
1 REPLY 1

‎02-04-2019 03:22 AM

HP Recommended

@Mattyjlea

 

Greetings and Welcome to the HP Support Community. 

 

Don't worry, I'm here to help! 

 

Have you checked you HP Instant Ink account page? Your Instant Ink account page will have notifications if there are any issues with the account or recent cartridge shipment, it will even provide solutions on how to fix the issue. You may log in to your HP Instant Ink account page from here.

 

If the suggested information can't be found, please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. 

 

Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.

 

Hope this helps!

 

Let me know how that goes.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


Have a great day ahead 🙂

Asmita
I am an HP Employee

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