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HansSchulze
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Message 1 of 2
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Install a cloud (remote) printer M127

HP Recommended
M127 MFP
Microsoft Windows 10 (64-bit)

I just rebuilt a remotely located (180 miles) PC, WFH, and had to reformat boot drive due to CPU issues.

I no longer have the HP Printer Driver installed, so I installed the simple one, pointing to a router-bound LPR port (hack, it's a Samsung printer).

I now want to reinstall my ReadIris 14 that came with the printer, and it wants to talk to the printer before installing.  It is accessible through the hpeprint.com network, so I can actually print to it.

I don't want to wait weeks or months to use the ReadIris software, and would rather not pay for fresh copy of the software.

Software didn't come with a CD or serial number that I am aware of.

I can't ask for support because I didn't photograph the serial number of the M127 MFP printer.

I use ReadIris maybe once or twice a year.  Great software, BTW.

Suggestions?

Thanks! 

1 REPLY 1
ShlomiL
Level 17
Level 17
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Message 2 of 2
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HP Recommended

Hi,

The IRIS Pro license will only activate with the HP Full Feature Software installed, this requires the printer to be connected to the computer and cannot be done remotely, I cannot think of any option to perform any such remotely, without a direct connection to the printer.

 

Shlomi



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