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3.3.4-meander- (4),f_inside,h_300,w_550.png3.3.4-meander- (3),f_inside,h_300,w_550.pngI was offered an additional month after trying to leave instant Ink, starting at 9.99 a month for 300 pages, and i've currently just reached 300 pages but also printed out an extra 11 additional pages. Additional pages were highlighted in yellow in my print history and its the first time its shown ever since joining instant ink in january. Anyways, Will i be charged for additional pages ive printed out because it says im on a free trial and will only be charged for PLAN pages ongoing June 14th. Im confused as it says PLAN so therefore i only assume its PLAN pages i wont be charged for but additional pages i will. Thanks in advance.

1 ACCEPTED SOLUTION

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HP Recommended

Hi @Abdullah41,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you would like to know if you will be charged for the addtional pages printed.

 

If you have printed your monthly page limit and gone through all of your rollover pages, HP charges an amount for  per set for additional pages. Extra pages are available in sets of 10-50 pages, depending on what plan you are on.

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Hope this helps!

 

Keep me posted

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

 

Have a great day!

View solution in original post

1 REPLY 1
HP Recommended

Hi @Abdullah41,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you would like to know if you will be charged for the addtional pages printed.

 

If you have printed your monthly page limit and gone through all of your rollover pages, HP charges an amount for  per set for additional pages. Extra pages are available in sets of 10-50 pages, depending on what plan you are on.

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Hope this helps!

 

Keep me posted

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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