Instant Ink code - how to redeem?

[slipd]

Hi guys,

Installed and registered a Envy 5020 tonight and I signed up with Instant Ink but went for the 'free' option. The printer came with a free 3-month trial which I have now been able to upgrade too. I also have a couple of referal codes to give me a couple more free months but I'm struggling to see where you add them in your account?

Any ideas?

Thanks.

[The_Fossette]

@slipd,

Welcome to the HP Forums!

Thank you for posting your query on this forum, it's a great place to find answers.

I reviewed your post and I understand that you want to know where to add the refer a friend code to your Instant Ink account.

Don’t worry, I assure you I will try my best to get this sorted.

I will send you a private message as I need some more information to check this issue.

Please check your private message icon in the upper right corner of your HP Forums profile.

Next, to your profile name, you should see a little blue envelope, please click on it.

Please reply back only to private message with the requested information.

I await a response at your earliest convenience and you have a great day!

If the solution provided helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Your feedback counts!

Take care.

Cheers!

[Riddle_Decipher · Accepted solution]

@slipd

It looks like you were interacting with @The_Fossette, but he is out for the day & I'll be glad to help you out, 

I'm the Riddle_Decipher & I'm at your service. 

Note: I'm switching to the public post as all personal information has been verified & private message box is not closely monitored,

I reviewed your concern and the entire conversation, did some research and I hate to be the bearer of unpleasant news, however, There can only be one promo code applied to an instant ink account, If the account already have a promo code, then we wont be able to apply another one

I hope that answers your query!

If you would like to thank me for my efforts to help you, 

 feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on the "Accept as solution" button.

Have a great day!