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HP Recommended
HP ENVY Photo 6200 All-in-One Printer series
Microsoft Windows 10 (64-bit)

I am using the 'free 15 pages' plan of HP Instant ink.

I used up the 15 free pages and bought 10 pages extra (1€).

Last month I printed 24 pages (15 free and 9 of the 10 payed extra pages)

What happens with the 1 unused page ? Will this 1 page be used as 'rollover page' to the new month ?

When I verify my status , now it shows  that I have a new 15 pages and the rollover page message  'in progress....' .

I expected this message : 15 new free pages an 1 rollover page.

Regards, Rik

Knipsel.JPGKnipsel1.JPGThe message about the rollover page keep saying 'in progress.....'  .What is happening ?

 

Regards

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Vandenr wrote:

No rollover pages , even for the extra payed pages ?

I can understand that there are no rollover pages for the free 15 pages but no rollover pages for the payed pages ?????

Does that mean that 1 unused extra page or 9 unused extra pages cost always 1€ ? 

Regards. 


Correct.  No rollover pages for any payed pages.  Use it or lose it, sorry.  Yes if you use only 1 page of your 10, that's it.  Still have to pay for the 10.

View solution in original post

7 REPLIES 7
HP Recommended

With the 15 pages FREE plan, there are no rollover pages at all.

HP Recommended

No rollover pages , even for the extra payed pages ?

I can understand that there are no rollover pages for the free 15 pages but no rollover pages for the payed pages ?????

Does that mean that 1 unused extra page or 9 unused extra pages cost always 1€ ? 

Regards. 

HP Recommended

Thanks for the answer , but that still not explain way I keep seeing the message 'in progress....' about the rollover pages.

regards.

HP Recommended

@Vandenr wrote:

No rollover pages , even for the extra payed pages ?

I can understand that there are no rollover pages for the free 15 pages but no rollover pages for the payed pages ?????

Does that mean that 1 unused extra page or 9 unused extra pages cost always 1€ ? 

Regards. 


Correct.  No rollover pages for any payed pages.  Use it or lose it, sorry.  Yes if you use only 1 page of your 10, that's it.  Still have to pay for the 10.

HP Recommended

Grrrrrrr  :mansad:

HP Recommended

Well.... it's free.  I have the same plan.  You can upgrade your plan and get what you want.

HP Recommended

Yep , upgrading for less than 3€ a month is not the world..... maybe later.

Thanks !

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