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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Label print size

Create an account on the HP Community to personalize your profile and ask a question
03-01-2025 12:27 PM
Hello i have an hp6155E printer when printing a label for a pkg on my old print i had a choice to print say a 4x6 label or a didfferent size. I cant seem to find that on this printer can anyone help. I am printing from my iphone insee nothing on the phone or in the printer settings
Solved! Go to Solution.
Accepted Solutions
03-01-2025 01:18 PM - edited 03-01-2025 03:39 PM
Edit / Update - Reduce the Clutter
First, please read our public service announcement -
Welcome to the HP English Community --
-------------------------------------------
<< Warning - Read >>
Do not trust Tags added to Community Posts that direct you to contact a phone number, email, chat, or social media.
HP Support does not use Community "Tags"
HP Support does not free post support phone numbers on nor does HP Support free post Chat links.
Your computer is not full of bugs.
Do not trust "support numbers" that show up in Tags.
Do not wander around on the Internet looking for HP help.
There be vermin afoot.
HP Community cannot make use of Private Information -
Thieves love to grab up private bits that are posted for all to see
-------------------------------------------
I might not understand what you were seeing before on a different printer.
The following is information about how HP Smart - Mobile - works to determine how to print your content.
============================================
In general, for this and other HP printers, the printer is not aware of what it is printing, scanning, or copying.
This means that you can make the printer aware of the Paper Size / Type (Tray and Paper) using the Embedded Web Server (EWS)
Scroll down to section Message Content References to see examples of using EWS to adjust Paper Size / Type (Tray and Paper)
Next,
Print Size is set / managed in the Application or Software used to configure the current job.
Open HP Smart Mobile -
Print Documents
Open the document you want to print
Click the Print icon
App opens the document into Print Preview
If you want to check / change the print size on the paper, Click the little "Transform" button when Preview opens.
Select "Resize"
Select which type of "size" option you want.
In general, Label printing might prefer the Original Size or possibly "Fit to Size".
After you have the size you want selected,
Click Done
Continue with next option - Print
HP_Smart_Mobile_PDF_Print_Transform_17
===============================
Message Content References
User Guide – HP Envy 6100e Series – HP Envy 6500e Series
Load Paper - Starting on Page 11
Change the paper settings - Page 17
OR
EWS - Tray and Paper
Example - EWS - Tray and Paper
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Section Paper > Trays > click on Tray to configure
Next (in addition and as available)
Section Print > Default Print Options > Select default options / tray
EWS_9135_Tray_and_Paper_7
EWS_9135_Print_Default_Print_Options_7
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
HP Envy 6155e All-in-One Printer
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"
03-01-2025 01:18 PM - edited 03-01-2025 03:39 PM
Edit / Update - Reduce the Clutter
First, please read our public service announcement -
Welcome to the HP English Community --
-------------------------------------------
<< Warning - Read >>
Do not trust Tags added to Community Posts that direct you to contact a phone number, email, chat, or social media.
HP Support does not use Community "Tags"
HP Support does not free post support phone numbers on nor does HP Support free post Chat links.
Your computer is not full of bugs.
Do not trust "support numbers" that show up in Tags.
Do not wander around on the Internet looking for HP help.
There be vermin afoot.
HP Community cannot make use of Private Information -
Thieves love to grab up private bits that are posted for all to see
-------------------------------------------
I might not understand what you were seeing before on a different printer.
The following is information about how HP Smart - Mobile - works to determine how to print your content.
============================================
In general, for this and other HP printers, the printer is not aware of what it is printing, scanning, or copying.
This means that you can make the printer aware of the Paper Size / Type (Tray and Paper) using the Embedded Web Server (EWS)
Scroll down to section Message Content References to see examples of using EWS to adjust Paper Size / Type (Tray and Paper)
Next,
Print Size is set / managed in the Application or Software used to configure the current job.
Open HP Smart Mobile -
Print Documents
Open the document you want to print
Click the Print icon
App opens the document into Print Preview
If you want to check / change the print size on the paper, Click the little "Transform" button when Preview opens.
Select "Resize"
Select which type of "size" option you want.
In general, Label printing might prefer the Original Size or possibly "Fit to Size".
After you have the size you want selected,
Click Done
Continue with next option - Print
HP_Smart_Mobile_PDF_Print_Transform_17
===============================
Message Content References
User Guide – HP Envy 6100e Series – HP Envy 6500e Series
Load Paper - Starting on Page 11
Change the paper settings - Page 17
OR
EWS - Tray and Paper
Example - EWS - Tray and Paper
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Section Paper > Trays > click on Tray to configure
Next (in addition and as available)
Section Print > Default Print Options > Select default options / tray
EWS_9135_Tray_and_Paper_7
EWS_9135_Print_Default_Print_Options_7
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
HP Envy 6155e All-in-One Printer
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"
03-01-2025 01:45 PM
Hello again and thanks for all this info, and dont take this wrong but really this is too much for my mind to consume. It was overwhelming and I am sure the answer to my question is somewhere in that long post but my mind isn’t made that way. I was just hoping somebody had a simple answer. Maybe there was a setting i was missing somewhere. Like I said on my old printer HP it was a simple setting. I will contact HP. But thank you Dragon-fur
03-01-2025 02:05 PM
You are welcome.
I work to not "take things the wrong way".
Unless you yell and flail and shout about rubbish answers, we are "good" to go.
Even should you take that route, we will part ways amicably.
I'm old - I don't do drama.
Smiling.
Another Try --
The simple answer is that regardless of what the old printer did -- or did not do - there is no reason to think this printer would work exactly the same way.
If you want to select paper size, do that in EWS.
Why use EWS?
This printer does not have a full touchscreen Printer Control Panel
After you change the paper, there is no "printer control panel" option to adjust / modify / confirm the paper size type.
EWS lets you view / adjust printer settings using your browser.
Label Sheet size 4x6 inches?
Select 4x6 inch paper size in Tray and Paper (EWS).
Label Sheet size = Letter or A4 paper?
Select this size in Tray and Paper (EWS).
Apply the settings and done.
Once the Tray and Paper settings are in place,
then
Configure your job.
The paper size / type you selected in EWS will show up on the job setup.
If you want to get fancy and print a label at a size OTHER than the Paper size you are using,
THEN you need "an app for that".
Good Luck.
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"