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mrmrmrmr
New member
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Message 1 of 2
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M277dw Wireless no longer seeing any access points

HP Recommended
M277dw
macOS 10.13 High Sierra

Hi,

 

I have a M277dw and I've normally been able to use it wirelessly, connected to my AP.  But now, in the configuration (both on the touch panel and in the browser-based config), I cannot even see the APs broadcasting.

 

Please help!

 

Thanks!

1 REPLY 1
asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @mrmrmrmr

 

Welcome to the HP Support Community. I'd be happy to assist you with the connectivity issue. 

 

To better assist you - 

 

1) Are there any other devices connected to the same network? 

2) What's the distance between the router and the printer? 

3) Could you check for WiFi interference

 

Also, reboot you devices and check if that works - 

 

1) Turn off the Router, Printer, and the computer/ mobile devices. 
2) Wait for 60 seconds. 
3) Turn on the Router first and wait for all the lights to stabilize. 
4) Turn on the printer and allow it to configure itself. 
5) Turn on the computer/ mobile devices.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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