Mobile Fax -- multiple attachments

[shmu26]

When sending multiple attachments, only one attachment is displayed, and the page count is correspondingly incorrect, although it can be seen in the left column that the correct number of pages was in fact sent.

[Riddle_Decipher]

@shmu26 Lets start with power reset as per HP standards, here's how we recommend doing it:

• Turn the printer on, if it is not already on.
• Wait until the printer is idle and silent before you continue.
• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
  • NOTE: 
  • HP recommends connecting the printer power cord directly to the wall outlet.
• Reconnect the power cord to the rear of the printer.
• Turn on the printer, if it does not automatically turn on.
• Wait until the printer is idle and silent before you proceed.

If the issue persists, please upgrade the printer firmware:

click here for different ways of getting this done using a computer among others.

Once done, restart the devices, remove the HP Smart App, and then, reinstall it, 

Disable the mobile fax using the below steps:

Open the HP Smart app, and then click the Mobile Fax tile.

If you do not see the Mobile Fax tile on your home screen, click Personalize Tiles, click the Mobile Fax toggle to enable the tile, and then go back to the Home screen, when done, restart and enable the same to check if it works.

P.S: Welcome to HP Community 😉

Let me know how that pans out,

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That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.